Driving performance through effective business process reengineering
Business Process Reengineering (BPR) is defined as the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality and speed. BPR aims to make the structure of an organization serve the flow of products/services and result in the production of leaner and fitter organizations. A typical BPR project consists of the following main stages:
- Identify business processes
- Review, update & analyze as-is business processes
- Design to-be business processes
- Test & implement to-be business processes
BPR projects involve modern methodologies, notations and technologies (i.e. modeling tools), that are designed to facilitate, maximize expected results, enabling process maintenance and adjustment, while the organization and its business environment change over time. Such projects can also address any horizontal (department) or vertical (end-to-end process) subset of an organization, according to business goals. Furthermore, they can extend to IT implementations (i.e. Business Process Management) and/or Key Performance Indicators (KPIs) definition and monitoring.