Get in touch

Relational introduces Arotron Collections & Recoveries software solution to the Kenyan Banking Sector

31/07/2018

Relational hosted a banking breakfast event in Nairobi on July 18 2018. Held at the Nairobi Radisson Blu Hotel, the event brought together several of the most significant Bank executives of the country with some of Relational’s experts and collaborators. Focusing on Non-Performing Loans, presentations and discussions explored the rising trend of NPLs and its repercussions on the economy as well as best practices for establishing effective collections measures and the appropriate tools for streamlined processes and successful KPIs.

Relational first established its presence in the Kenyan Financial Services sector five years ago, with a major installation of its Loan Origination solution, i-Apply. After a total of three successful Loan Origination installations in Kenyan Banks and following international trends, the company is shifting its focus to Arrears Management with its Arotron Collections & Recoveries software solution and an extensive experience covering every aspect of the implementation of Collections, Recoveries and Litigation Management projects. Today, Relational is considered a market leader in Arrears Management across a wide geography that spans from the Baltics to the Mediterranean Sea, covering 27 countries in 3 continents. Using this experience as a driving force, Relational continues to invest in the East Africa Lending Market, customizing Arotron to focus on the specifics of East Africa like mobile lending, virtual customers, micro lending etc.

Mr. Agisilaos Papagiannopoulos, Relational VP Sales stated: “After several years of intensive efforts to establish our presence in the Kenyan Financial Services sector, we are proud today to see that our hard work has come to fruition. This is what the participation of so many important banking executives who honoured us with their presence today proves to us. We hope that this event showcased Relational’s value once again and would like to assure the local Financial Services market that we will continue to do our absolute best to secure our place as a trusted and reliable business software partner.”

Related Articles
16/04/2026
The EU’s NPL Advisory Panel: Bridging Policy and Market Reality
The European Commission's Expert Group on Non-Performing Loans, bringing together financial institutions, regulators, and technology providers. The group’s core focus includes monitoring the secondary NPL market, advising on policy and regulatory measures, strengthening data collection and market surveillance, and supporting the implementation of the NPL Directive. These efforts aim to better inform EU policymaking and enhance market functioning.
08/04/2026
Relational at the Panorama of Entrepreneurship & Career Development 2026
At the end of March, the Relational team participated in the Panorama of Entrepreneurship & Career Development, held from March 27–29 at the Athens Concert Hall. Our team was on the ground throughout the event, connecting with students and young professionals, sharing insights about career paths in tech, and introducing what it means to be part of Relational.
30/03/2026
From Hype to Execution: AI in Collections at NPL Europe 2026
At this year’s NPL Europe 2026, one thing became immediately clear: the conversation around AI in collections has shifted decisively — from ambition to execution. While previous years focused on potential, innovation, and future possibilities, this year’s discussions were grounded in a more practical question: Where is AI already delivering measurable impact — and what is still holding it back?