Sioufas & Associates Law Firm

25/06/2021

Arotron Law Firms

Customer: Sioufas & Associates Law Firm
Sector: Law Firms – Banking Sector | Project Type: Arotron Implementation

Project Description

Sioufas & Associates Law Firm, was established in 1999 serving mainly clients within the banking sector, providing legal services to all major Greek financial institutions, European servicers, and foreign investment funds. Sioufas & Associates Law Firm has presence in Greece, Romania and Singapore

Business Benefits

  • Sioufas Law Firm was our first Arotron Legal Collection & Recoveries implementation in 2004, and uses Arotron to cover all its Legal and operation processes and is the largest Law Firm in Greece as well as our largest implementation.
  • Easy to use, maintainable legal configuration engine was essential for the complex legal processes support.
  • As portfolios to be served were from many business segments, Sioufas Law Firm need for an easy onboarding mechanism was mandatory. Arotron C&R provided such flexibility.
  • Customer unification, easily addressable by the attorneys and agents, thus call handling is easier and debtors’ communication processes are optimized
Related Articles
25/06/2021
OTE Group
ITSM Customer: OTE Group Sector: Telecommunications | Project Type: Facility Management Project Description The project concerned the development and maintenance of a solution for managing all the ITIL v3 Best Practice Processes using BMC ITSM Suite. OTE Group has established processes as the following, for the services that OTE Group’s customers supports: Incident and Problem […]
25/06/2021
Athens International Airport
BI/DWH Customer: Athens International Airport Sector: Airport Industry | Project Type: MIS Implementation Project Description Relational has been a long-standing partner of AIA in the provision of Design and implementation services for the corporate Management Information System (MIS). Said system is owned by the Information Technology & Telecommunication Business Unit (IT&T BU) of AIA utilized […]
25/06/2021
EPIC
ITSM Customer: EPIC Sector: Telecommunications | Project Type: ITSM Solution Project Description Epic is a telecom operator in Cyprus providing mobile/fix/internet services. It is owned by Monaco Telecom which belongs to the NJJ telecom group. Challenge facing the business: The primary need was to on board the entire company on one system for its operations […]