Success Stories

Pepper European Servicing

25/06/2021

Arotron NPL Servicer

Customer: Pepper European Servicing
Sector: Debt Servicing | Project Type: Arotron Implementation

Project Description

Pepper European Servicing (PES) is a leading pan-European servicing platform offering end-to-end servicing and asset management for clients across residential, commercial and unsecured asset classes, and selected Relational as its core loan engine provider for Pepper Spanish Servicing (PSS), its Madrid based entity.

PSS has adopted core Arotron functionality on its proprietary Atlas platform and in addition has successfully worked with Relational to develop bespoke functional solutions to meet portfolio specific requirements.

25/06/2021

Success Stories

OTE Group

ITSM Customer: OTE Group Sector: Telecommunications | Project Type: Facility Management Project Description The project concerned the development and maintenance of a solution for managing all the ITIL v3 Best Practice Processes using BMC ITSM Suite. OTE Group has established processes as the following, for the services that OTE Group’s customers supports: Incident and Problem […]

25/06/2021

Success Stories

Athens International Airport

BI/DWH Customer: Athens International Airport Sector: Airport Industry | Project Type: MIS Implementation Project Description Relational has been a long-standing partner of AIA in the provision of Design and implementation services for the corporate Management Information System (MIS). Said system is owned by the Information Technology & Telecommunication Business Unit (IT&T BU) of AIA utilized […]

25/06/2021

Success Stories

EPIC

ITSM Customer: EPIC Sector: Telecommunications | Project Type: ITSM Solution Project Description Epic is a telecom operator in Cyprus providing mobile/fix/internet services. It is owned by Monaco Telecom which belongs to the NJJ telecom group. Challenge facing the business: The primary need was to on board the entire company on one system for its operations […]