Traditional banking sector has been having quite a bad reputation when it comes to customer services. Digital Banking has been changing the perception of the banking experience by laser focusing on The Customer.
During recent TM Forum Live! Conference in Singapore “Transforming for Success in the Digital World”, Director of Innovation and Digital at Barclays spoke about this digital revolution in the banking sector and how important such transformation for delivering great customer experience.
Recent figures from the Bank of England (BOE) have revealed that consumers borrowed an additional £1.3 billion in consumer credit in March, of which £800 million was new lending on credit cards, taking total credit card borrowing in the first three months of this year to £2 billion. The figures show credit card borrowing was […]
Since the beginning of 2022, the panic from Covid-19 pandemic has been easing up and 2022 is looking like a year of recovery to global economies. However, Covid-19 is still with us and when the global restrictions are lifted in most of the countries, the continued infections have their impact on the employees’ sick days. […]
The world economies were severely hit by the Covid-19 pandemic, forcing the governments to establish and fund all kinds of solutions to support the struggling businesses and individuals. This risk mitigation has cost trillions and made the global government debt levels go through the roof. Q4 2021 brought some light to the tunnel and economies […]