Digital Banking and Great Customer Experience

22 December 2016

Traditional banking sector has been having quite a bad reputation when it comes to customer services. Digital Banking has been changing the perception of the banking experience by laser focusing on The Customer.

During recent TM Forum Live! Conference in Singapore “Transforming for Success in the Digital World”, Director of Innovation and Digital at Barclays spoke about this digital revolution in the banking sector and how important such transformation for delivering great customer experience.

YOU MAY ALSO LIKE...

Unlocking Opportunities and Driving Excellence: The Journey to success

30 January 2024

Through our own business-class software solutions and partnerships with international vendors, we are committed to helping businesses worldwide realize their full potential and evolve in the ever-changing landscape. We are thrilled to showcase our dynamic collaboration with Veraltis, a game-changing contributor to wider economic well-being and a secured asset management group in the market! With […]

Serious increase of consumer borrowing in UK

31 May 2022

Recent figures from the Bank of England (BOE) have revealed that consumers borrowed an additional £1.3 billion in consumer credit in March, of which £800 million was new lending on credit cards, taking total credit card borrowing in the first three months of this year to £2 billion. The figures show credit card borrowing was […]

Risks are expected to grow the NPL market in 2022

22 March 2022

Since the beginning of 2022, the panic from Covid-19 pandemic has been easing up and 2022 is looking like a year of recovery to global economies. However, Covid-19 is still with us and when the global restrictions are lifted in most of the countries, the continued infections have their impact on the employees’ sick days. […]

Relational