As part of its commitment to driving technological innovation and enhancing cybersecurity across Europe, Relational has been at the forefront of several EU-funded projects, including ASTEP, APOLO, SRSS, ELASTEST, and ENSURESEC. These projects exemplify Relational’s dedication to advancing digital transformation, improving security measures, and fostering robust infrastructure within the European Union. Through strategic collaboration and leveraging cutting-edge technologies that meet real-world needs, Relational is playing a pivotal role in addressing critical challenges and ensuring a secure, innovative, and sustainable future for Europe.
Shaping the future
Project overview
TRUSTS, the Trusted Secure Data Sharing Space project, operated from January 1, 2020, to December 31, 2022, culminating in a successful completion. Collaborating with partners from Germany, Austria, Romania, Greece, Israel, Cyprus, Spain, and Ireland, TRUSTS aimed to revolutionize the data market by restoring trust in secure and privacy-conscious platforms. In response to declining trust, the project developed an innovative platform and delved into the ethical dimensions of data exchange, ultimately fostering an environment conducive to open data resources.
Relational’s role
Relational played a focal role in Exploitation Management within the TRUSTS project, strategically focusing on maximizing profitability and customer satisfaction. By spearheading the software development of the TRUSTS core platform and integrating cutting-edge technologies such as web, mobile, cloud, and wireless networks, Relational ensured the delivery of a robust and customer-centric solution. By leveraging its expertise in security, transport, and logistics, Relational not only contributed to groundbreaking research and innovation but also enhanced its own offerings, including the AroTRON Collection & Recoveries system. Furthermore, Relational developed a forward-looking business plan to capitalize on TRUSTS services, laying the foundation for sustainable profitability post-project.
Outcome and added value
The key achievement of the TRUSTS project was the creation of a revolutionary offering in debt collections – a fully automated debt collections resolution center powered by the TRUSTS Platform. By harnessing advanced analytics, AI capabilities, and integrated bots, this solution empowered creditors to streamline debt resolution processes, thereby driving profitability and enhancing customer satisfaction. Relational’s proactive approach to product advancement and its leadership in enhancing customer interactions further solidified its value proposition within the TRUSTS project. As a result, Relational not only contributed to project success but also positioned itself as a leader in delivering customer-centric solutions in the data market.