Relational has been accepted to DG FISMA’s Non-Performing Loans (NPL) Advisory Panel, a consultative body of the European Commission focused on the development and regulation of NPL markets across the EU.
About the NPL Advisory Panel
The NPL Advisory Panel is a consultative body established by DG FISMA, the Directorate-General for Financial Stability, Financial Services and Capital Markets Union of the European Commission. Its mission is to advise the Commission on policies, regulation, and market practices related to Non-Performing Loans, while supporting the development of a transparent, efficient, and well-functioning secondary NPL market across the EU.
The panel brings together key stakeholders from across the financial services ecosystem to support policy discussions on market transparency, consumer protection, and the evolution of NPL servicing and secondary markets.
Why this matters
The work of the NPL Advisory Panel directly influences how NPL markets evolve in Europe. Its discussions shape regulatory expectations, supervisory approaches, and best practices around:
- NPL secondary market development
- Loan servicing and purchaser frameworks
- Consumer protection and borrower conduct
- Data transparency and standardization
- Operational efficiency and technology adoption
For technology providers like Relational, these areas are at the very core of what we do every day.
Relational’s role in the discussion
Our participation reflects the growing importance of technology, data quality, automation, and compliance-by-design in NPL management. As a servicing and collections platform built for scale, transparency, and regulatory alignment, Relational brings a practical, market-driven perspective on how digital tools can support financial stability while remaining borrower-centric.
As a panel member, we will actively contribute to discussions, preparatory work, and expert exchanges, sharing insights from real-world servicing operations and platform design. The group meets regularly under the chairmanship of DG FISMA, operating under strict professional secrecy and consensus-driven decision-making, ensuring thoughtful, balanced outcomes.
Looking ahead, our participation in the NPL Advisory Panel represents both an opportunity and a responsibility. We look forward to contributing insights grounded in real-world servicing experience and the practical application of technology in NPL management.

