Blogs

Digital Partnership Personified

In my last blog I spoke about the importance of digital partnerships between Banks and FinTech companies. Our partnership with Alpha Supporting Services is one great example. Have a look at what Andreas Dimakopoulos, Head of Service Support of Alpha Supporting Services have to say about their relationship with Relational. There is nothing wrong with…
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Digital Partnership is Becoming Essential for Banks

  Banks are facing increasing challenges from new technologies, and partnering with other firms may be the best way to succeed in the future. In the late 20th century, banks were able to deal with the rise of the Internet because they had what investor Warren Buffett calls an economic moat. Only traditional banks offer…
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Customer Experience – Diversified

Customer Experience seems to be the most popular buzz word across multiple industries. In my last post I have talked about how banks are realising that digitalisation of their operations is key to a Great Customer Experience.

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Digital Banking and Great Customer Experience

Traditional banking sector has been having quite a bad reputation when it comes to customer services. Digital Banking has been changing the perception of the banking experience by laser focusing on The Customer.

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