Infobip empowers businesses to provide real-time, personalized, omnichannel customer experiences and increase engagement throughout the customer journey.
Our chatbot building platform Answers, via our partnership with Relational, helps financial, retail and telecom businesses to provide omnichannel customer support. Businesses can create and deploy smart virtual assistants to support customer service and sales results with a new level of automation, speed, and availability. Our omnichannel chatbot can be paired with various channels, such as WhatsApp, Facebook Messenger, Viber, Telegram, Live Chat, SMS, RCS, and Google’s Business Messages.
In addition to our chatbot, we’re offering our omnichannel communication platform that can work seamlessly with Relational’s solutions for use cases such as debt collection and many others.