Technology and the Debt Deflation Cycle

5 December 2018

For decades we enjoyed the benefits of new computer technology without considering possible unintended consequences. Unfortunately, these advances may have contributed to depressed economic conditions during the last decade. However, the solution lies in using new technology to deal with our new problems rather than imagining that we can return to the past. Technology Driven […]

What Debt Collectors Can Learn from Marketing

30 November 2018

While some debt collectors like to believe that they have a captive market, the truth is that most customers can settle their debts with someone else later in the process. With that in mind, it becomes clear that effective marketing strategies can substantially boost your company’s debt collection efforts. A Unique Selling Point One of […]

Collecting on Rising Interest Rates

15 November 2018

Improving your firm’s debt collection efforts may be the best way to prepare for higher interest rates. Debt collection opportunities usually increase when rates rise because higher rates lead to more non-performing loans. There are reasons to believe that interest rates will continue to increase, although the reasons differ from country to country. Interest Rates […]

5 Strategies for Improving Collections

5 November 2018

Executives often focus on getting more customers or reducing costs as ways to boost profitability, but improving collections may be a better option. The following five strategies can help you to enhance your existing collections process or design a new approach. Rapid Responses Responding quickly is important throughout the entire collections process, but it is […]


Save the date – NPL Greece, SmithNovak

31 May 2023

Another great event by SmithNovak is fast approaching, this time in our hometown! We are proudly sponsoring the NPL Greece event on 8 June in Athens. Looking forward to seeing Antonis Bayias, Advisor to the Board, on stage sharing his thoughts at the Technology panel. See you there!

Save the date – NPL Europe, SmithNovak

20 March 2023

Another year, another great collaboration with SmithNovak NPL Europe London, where we are proud sponsors! Looking forward to our annual meeting in London, to exchange insights and talk about the latest market trends. Our own Jarmo Kesanto, International Business Development Manager Relational FS, will go on stage to chat with other market experts at the “Collections Technology” […]

Atlassian partnership announcement

18 October 2022

We are pleased to announce that Relational is becoming an Atlassian Solution Partner. This partnership is a result of an agreement between Cententia and Relational and follows the process of a tight cooperation between the two companies. Cententia has been an Atlassian Solution Partner since 2007, offering high-quality consulting & development services to successfully deploy […]