What Debt Collectors Can Learn from Marketing

30 November 2018

While some debt collectors like to believe that they have a captive market, the truth is that most customers can settle their debts with someone else later in the process. With that in mind, it becomes clear that effective marketing strategies can substantially boost your company’s debt collection efforts. A Unique Selling Point One of […]

Collecting on Rising Interest Rates

15 November 2018

Improving your firm’s debt collection efforts may be the best way to prepare for higher interest rates. Debt collection opportunities usually increase when rates rise because higher rates lead to more non-performing loans. There are reasons to believe that interest rates will continue to increase, although the reasons differ from country to country. Interest Rates […]

5 Strategies for Improving Collections

5 November 2018

Executives often focus on getting more customers or reducing costs as ways to boost profitability, but improving collections may be a better option. The following five strategies can help you to enhance your existing collections process or design a new approach. Rapid Responses Responding quickly is important throughout the entire collections process, but it is […]


New Privacy Regulations Could Boost Financial Industry

17 October 2018

The financial industry is facing growing demands for privacy from regulators and consumers. New regulations like the EU General Data Protection Regulation (GDPR) require businesses to provide stronger privacy protection. However, that might actually be a positive development for financial firms because it helps them to compete with privacy-focused cryptocurrencies. The Need for Privacy and […]


Save the date – NPL Greece, SmithNovak

31 May 2023

Another great event by SmithNovak is fast approaching, this time in our hometown! We are proudly sponsoring the NPL Greece event on 8 June in Athens. Looking forward to seeing Antonis Bayias, Advisor to the Board, on stage sharing his thoughts at the Technology panel. See you there!

Save the date – NPL Europe, SmithNovak

20 March 2023

Another year, another great collaboration with SmithNovak NPL Europe London, where we are proud sponsors! Looking forward to our annual meeting in London, to exchange insights and talk about the latest market trends. Our own Jarmo Kesanto, International Business Development Manager Relational FS, will go on stage to chat with other market experts at the “Collections Technology” […]

Atlassian partnership announcement

18 October 2022

We are pleased to announce that Relational is becoming an Atlassian Solution Partner. This partnership is a result of the merger agreement between Cententia and Relational and follows the process of transferring all related activities and personnel of Cententia to Relational. Cententia has been an Atlassian Solution Partner since 2007, offering high-quality consulting & development […]