While some debt collectors like to believe that they have a captive market, the truth is that most customers can settle their debts with someone else later in the process. With that in mind, it becomes clear that effective marketing strategies can substantially boost your company’s debt collection efforts. A Unique Selling Point One of […]
Improving your firm’s debt collection efforts may be the best way to prepare for higher interest rates. Debt collection opportunities usually increase when rates rise because higher rates lead to more non-performing loans. There are reasons to believe that interest rates will continue to increase, although the reasons differ from country to country. Interest Rates […]
Executives often focus on getting more customers or reducing costs as ways to boost profitability, but improving collections may be a better option. The following five strategies can help you to enhance your existing collections process or design a new approach. Rapid Responses Responding quickly is important throughout the entire collections process, but it is […]
The financial industry is facing growing demands for privacy from regulators and consumers. New regulations like the EU General Data Protection Regulation (GDPR) require businesses to provide stronger privacy protection. However, that might actually be a positive development for financial firms because it helps them to compete with privacy-focused cryptocurrencies. The Need for Privacy and […]
Another year, another great collaboration with SmithNovak NPL Europe London, where we are proud sponsors! Looking forward to our annual meeting in London, to exchange insights and talk about the latest market trends. Our own Jarmo Kesanto, International Business Development Manager Relational FS, will go on stage to chat with other market experts at the “Collections Technology” […]
We are pleased to announce that Relational is becoming an Atlassian Solution Partner. This partnership is a result of the merger agreement between Cententia and Relational and follows the process of transferring all related activities and personnel of Cententia to Relational. Cententia has been an Atlassian Solution Partner since 2007, offering high-quality consulting & development […]
We are excited to announce that we are once again a proud sponsor of SmithNovak’s NPL Iberia Conference, taking place in Madrid on 29 November! We will be announcing our speakers soon, until then please check out our website for more info. More about the event here