What Debt Collectors Can Learn from Marketing

30 November 2018

While some debt collectors like to believe that they have a captive market, the truth is that most customers can settle their debts with someone else later in the process. With that in mind, it becomes clear that effective marketing strategies can substantially boost your company’s debt collection efforts. A Unique Selling Point One of […]

Collecting on Rising Interest Rates

15 November 2018

Improving your firm’s debt collection efforts may be the best way to prepare for higher interest rates. Debt collection opportunities usually increase when rates rise because higher rates lead to more non-performing loans. There are reasons to believe that interest rates will continue to increase, although the reasons differ from country to country. Interest Rates […]

5 Strategies for Improving Collections

5 November 2018

Executives often focus on getting more customers or reducing costs as ways to boost profitability, but improving collections may be a better option. The following five strategies can help you to enhance your existing collections process or design a new approach. Rapid Responses Responding quickly is important throughout the entire collections process, but it is […]


New Privacy Regulations Could Boost Financial Industry

17 October 2018

The financial industry is facing growing demands for privacy from regulators and consumers. New regulations like the EU General Data Protection Regulation (GDPR) require businesses to provide stronger privacy protection. However, that might actually be a positive development for financial firms because it helps them to compete with privacy-focused cryptocurrencies. The Need for Privacy and […]


CKV / Relational: New collaboration

5 April 2022

The Belgian niche bank CKV has selected AroTRON Debt Management platform to manage their loans portfolio and automate their debt collection, recovery and restructuring processes, in order to make its application landscape complete and future proof. The Company CKV is an unlisted, independent, stable, Belgian niche bank that has been active throughout Belgium since 1956 […]

Can an NPL “wave” be avoided on 2022?

3 February 2022

Have you heard about the NPL tsunami? Different players in the NPL market have expressed their worries about rapidly worsening bank asset quality and an ensuing ‘NPL tsunami’ from the COVID pandemic. Those challenges have not materialised so far and one reason for keeping them on hold is clearly the policy mix that governments have […]

The non-performing loans directive is now live

28 January 2022

On 24 November 2021, the European Parliament approved the final version of Directive 2021/2167 which addresses high levels of non-performing loans held by banks in the European Union (the NPL Directive). The Directive has been under discussion since 2018. The accelerated legislative process to approve the Directive last November could have been triggered by the […]