Banks are facing increasing challenges from new technologies, and partnering with other firms may be the best way to succeed in the future. In the late 20th century, banks were able to deal with the rise of the Internet because they had what investor Warren Buffett calls an economic moat. Only traditional banks offer […]
Customer Experience seems to be the most popular buzz word across multiple industries. In my last post I have talked about how banks are realising that digitalisation of their operations is key to a Great Customer Experience.
Traditional banking sector has been having quite a bad reputation when it comes to customer services. Digital Banking has been changing the perception of the banking experience by laser focusing on The Customer.
The global banking sector, like the rest of the financial services industry, continues to undergo rapid change. Technology is a major factor in the evolution of banking. Understanding and dealing with these changes is important for executives of traditional banks if they want to stay viable and relevant in this environment. Let’s look at a […]
Another great event by SmithNovak is fast approaching, this time in our hometown! We are proudly sponsoring the NPL Greece event on 8 June in Athens. Looking forward to seeing Antonis Bayias, Advisor to the Board, on stage sharing his thoughts at the Technology panel. See you there!
Another year, another great collaboration with SmithNovak NPL Europe London, where we are proud sponsors! Looking forward to our annual meeting in London, to exchange insights and talk about the latest market trends. Our own Jarmo Kesanto, International Business Development Manager Relational FS, will go on stage to chat with other market experts at the “Collections Technology” […]
We are pleased to announce that Relational is becoming an Atlassian Solution Partner. This partnership is a result of the merger agreement between Cententia and Relational and follows the process of transferring all related activities and personnel of Cententia to Relational. Cententia has been an Atlassian Solution Partner since 2007, offering high-quality consulting & development […]
