Blog

Digital Partnership is Becoming Essential for Banks

9 February 2017

  Banks are facing increasing challenges from new technologies, and partnering with other firms may be the best way to succeed in the future. In the late 20th century, banks were able to deal with the rise of the Internet because they had what investor Warren Buffett calls an economic moat. Only traditional banks offer […]

Customer Experience – Diversified

26 January 2017

Customer Experience seems to be the most popular buzz word across multiple industries. In my last post I have talked about how banks are realising that digitalisation of their operations is key to a Great Customer Experience.

Digital Banking and Great Customer Experience

22 December 2016

Traditional banking sector has been having quite a bad reputation when it comes to customer services. Digital Banking has been changing the perception of the banking experience by laser focusing on The Customer.

Interpreting world trends of the Banking Sector

21 November 2016

The global banking sector, like the rest of the financial services industry, continues to undergo rapid change. Technology is a major factor in the evolution of banking. Understanding and dealing with these changes is important for executives of traditional banks if they want to stay viable and relevant in this environment. Let’s look at a […]

News

CKV / Relational: New collaboration

5 April 2022

The Belgian niche bank CKV has selected AroTRON Debt Management platform to manage their loans portfolio and automate their debt collection, recovery and restructuring processes, in order to make its application landscape complete and future proof. The Company CKV is an unlisted, independent, stable, Belgian niche bank that has been active throughout Belgium since 1956 […]

Can an NPL “wave” be avoided on 2022?

3 February 2022

Have you heard about the NPL tsunami? Different players in the NPL market have expressed their worries about rapidly worsening bank asset quality and an ensuing ‘NPL tsunami’ from the COVID pandemic. Those challenges have not materialised so far and one reason for keeping them on hold is clearly the policy mix that governments have […]

The non-performing loans directive is now live

28 January 2022

On 24 November 2021, the European Parliament approved the final version of Directive 2021/2167 which addresses high levels of non-performing loans held by banks in the European Union (the NPL Directive). The Directive has been under discussion since 2018. The accelerated legislative process to approve the Directive last November could have been triggered by the […]

Relational